scanning to Tobit server for emails

Ripthorn

just installed a KONICA MINOLTA C364 Series printer. typed in the ip address of the server in the printer (and set up a couple of tobit users / email addresses etc) so we can scan images to individual internal email address's. But the email comes in as just text, not an attached image. Any ideas ??

Windows server 2003 David FX11

thanks for reading

NoHopeNoFear

set your email domain under postman -> databases -> valid domains

Ripthorn

Thanks for the reply NoHopeNoFear

I've added our domain name to the "valid domain" names list but it still just emails me an email full of text and not an email with the scan attached as a PDF file.

email received is (I've changed the domain name here to prevent spammers ) :

X-DvISE Forward job: Try count: 1, FirstTry: Mon, September 5, 2016 16:00:29 +0100
Received: from KMBT8087C2.disney.local [192.168.1.200] by 192.168.1.1 with David.fx (0346.43484345464650495153);
September 5, 2016 15:00:29 UT
To: ripthorn@disney.co.uk
Subject: Message from KMBT_C224
From: sales@disney.co.uk
Reply-To: sales@disney.co.uk
X-Mailer: KONICA MINOLTA bizhub C224
Date: Mon, September 5, 2016 15:12:22 +0000
Message-Id: <57CD8B56.005.00206B8087C2.sales@disney.co.uk>
MIME-Version: 1.0
Content-Type: multipart / mixed; boundary = "KONICA_MINOLTA_Internet_Fax_Boundary"
Content-Transfer-Encoding: 7bit

--KONICA_MINOLTA_Internet_Fax_Boundary
Content-Type: application / pdf;
name = "SKonica Min16090515120.pdf"
Content-Disposition: attachment;
filename = "SKonica Min16090515120.pdf"
Content-Transfer-Encoding: BASE64

JVBERi0xLjQKJeLjz9MNCg0KMSAwIG9iago8PC9UeXBlIC9QYWdlCi9QYXJlbnQgMiAwIFIK
L01lZGlhQm94IFsgMCAwIDg0MS42ODAgNTk1LjA4MCBdCi9SZXNvdXJjZXMgPDwvWE9iamVj
dCAzIDAgUiAvUHJvY1NldCBbIC9QREYgL1RleHQgL0ltYWdlQiAvSW1hZ2VDIC9JbWFnZUkg
XT4 + L0NvbnRlbnRzIFsgNCAwIFIgXQovUm90YXRlIDAKPj4NCmVuZG9iago1IDAgb2JqCjw8
L1R5cGUgL1hPYmplY3QKL1N1YnR5cGUgL0ltYWdlCi9OYW1lIC9KSTFhCi9XaWR0aCAyMzM4
Ci9IZWlnaHQgMTY1MwovQml0c1BlckNvbXBvbmVudCA4Ci9Db2xvclNwYWNlIC9EZXZpY2VS
R0IKL0ZpbHRlciAvRENURGVjb2RlCi9MZW5ndGggNiAwIFIKPj4NCnN0cmVhbQ0K / 9j / 4AAQ

and this string of text just carries on ............

kraxweb

i have the same problem, is there a solution jet

Zitat von Ripthorn

Thanks for the reply NoHopeNoFear

I've added our domain name to the "valid domain" names list but it still just emails me an email full of text and not an email with the scan attached as a PDF file.

email received is (I've changed the domain name here to prevent spammers ) :

X-DvISE Forward job: Try count: 1, FirstTry: Mon, September 5, 2016 16:00:29 +0100
Received: from KMBT8087C2.disney.local [192.168.1.200] by 192.168.1.1 with David.fx (0346.43484345464650495153);
September 5, 2016 15:00:29 UT
To: ripthorn@disney.co.uk
Subject: Message from KMBT_C224
From: sales@disney.co.uk
Reply-To: sales@disney.co.uk
X-Mailer: KONICA MINOLTA bizhub C224
Date: Mon, September 5, 2016 15:12:22 +0000
Message-Id: <57CD8B56.005.00206B8087C2.sales@disney.co.uk>
MIME-Version: 1.0
Content-Type: multipart / mixed; boundary = "KONICA_MINOLTA_Internet_Fax_Boundary"
Content-Transfer-Encoding: 7bit

--KONICA_MINOLTA_Internet_Fax_Boundary
Content-Type: application / pdf;
name = "SKonica Min16090515120.pdf"
Content-Disposition: attachment;
filename = "SKonica Min16090515120.pdf"
Content-Transfer-Encoding: BASE64

JVBERi0xLjQKJeLjz9MNCg0KMSAwIG9iago8PC9UeXBlIC9QYWdlCi9QYXJlbnQgMiAwIFIK
L01lZGlhQm94IFsgMCAwIDg0MS42ODAgNTk1LjA4MCBdCi9SZXNvdXJjZXMgPDwvWE9iamVj
dCAzIDAgUiAvUHJvY1NldCBbIC9QREYgL1RleHQgL0ltYWdlQiAvSW1hZ2VDIC9JbWFnZUkg
XT4 + L0NvbnRlbnRzIFsgNCAwIFIgXQovUm90YXRlIDAKPj4NCmVuZG9iago1IDAgb2JqCjw8
L1R5cGUgL1hPYmplY3QKL1N1YnR5cGUgL0ltYWdlCi9OYW1lIC9KSTFhCi9XaWR0aCAyMzM4
Ci9IZWlnaHQgMTY1MwovQml0c1BlckNvbXBvbmVudCA4Ci9Db2xvclNwYWNlIC9EZXZpY2VS
R0IKL0ZpbHRlciAvRENURGVjb2RlCi9MZW5ndGggNiAwIFIKPj4NCnN0cmVhbQ0K / 9j / 4AAQ

and this string of text just carries on ............

Alles anzeigen

wlconsult

Please do the following: Start your DAVID.Administrator, go to "System" - "Configure" and put your domain into the field "Domain" on the first tab (fx. "disney.co.uk").

Then go to "Email" - "Postman" - "Configure" and put the same domain in the field "SMTP Host Name" on the first tab.

Next take a text-editor, go to the DAVID-directory on your server, open the folder \\DAVID\APPS\POSTMAN\Code and edit the file POSTMAN.INI. Look for the entry "EHLOWITHDOMAIN", remove the ";" in front of it and set the value to TRUE. The line should now look like "EHLOWITHDOMAIN=TRUE". If there is no such line in your file than add it.

Save the text file and restart service-layer and postman within the DAVID.Administrator. That should fix it.

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