Good Day,
We use Tobit FX for emails and if I am using it sometimes it restarts itsself and gives me an error code. I found the log of David FX:
Product.............: David.fx
OS -Version.........: 5.1.2600 (Service Pack 3) 0x100-0x1
Exception Type......: Access Violation
Module..............: C:\WINDOWS\system32\mshtml.dll
Address.............: 3FF196B5
Command Line........: "C:\Programme\Tobit InfoCenter\dvwin32.exe"
Parent..............: C:\WINDOWS\Explorer.EXE
EAX=6C880031 EBX=000000BE ECX=00000031 EDX=064A0000
ESI=00000001 EDI=064A5BE8 EBP=0327FDCC ESP=0327FDC8
CS=0000001B DS=00000023 ES=00000023 SS=00000023 FS=0000003B GS=00000000
C:\Programme\Tobit InfoCenter\dvwin32.exe (11.0.0.2938)
C:\WINDOWS\system32\ntdll.dll (5.1.2600.6055)
C:\WINDOWS\system32\kernel32.dll (5.1.2600.6293)
C:\WINDOWS\system32\urlmon.dll (8.0.6001.23486)
C:\WINDOWS\system32\msvcrt.dll (7.0.2600.5512)
C:\WINDOWS\system32\ole32.dll (5.1.2600.6168)
C:\WINDOWS\system32\ADVAPI32.dll (5.1.2600.5755)
C:\WINDOWS\system32\RPCRT4.dll (5.1.2600.6022)
C:\WINDOWS\system32\Secur32.dll (5.1.2600.5834)
C:\WINDOWS\system32\GDI32.dll (5.1.2600.5698)
C:\WINDOWS\system32\USER32.dll (5.1.2600.5512)
C:\WINDOWS\system32\OLEAUT32.dll (5.1.2600.6341)
C:\WINDOWS\system32\SHLWAPI.dll (6.0.2900.5912)
C:\WINDOWS\system32\iertutil.dll (8.0.6001.23486)
C:\WINDOWS\system32\WINMM.dll (5.1.2600.6160)
C:\WINDOWS\system32\WSOCK32.dll (5.1.2600.5512)
C:\WINDOWS\system32\WS2_32.dll (5.1.2600.5512)
C:\WINDOWS\system32\WS2HELP.dll (5.1.2600.5512)
C:\WINDOWS\DVAPI32.dll (11.0.0.265)
C:\WINDOWS\system32\MSWSOCK.dll (5.1.2600.5625)
C:\WINDOWS\system32\COMDLG32.dll (6.0.2900.5512)
C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll (6.0.2900.6028)
C:\WINDOWS\system32\SHELL32.dll (6.0.2900.6242)
C:\WINDOWS\system32\CRYPT32.dll (5.131.2600.6239)
C:\WINDOWS\system32\MSASN1.dll (5.1.2600.5875)
C:\WINDOWS\system32\CRYPTUI.dll (5.131.2600.5512)
C:\WINDOWS\system32\NETAPI32.dll (5.1.2600.6260)
C:\WINDOWS\system32\VERSION.dll (5.1.2600.5512)
C:\WINDOWS\system32\WININET.dll (8.0.6001.23486)
C:\WINDOWS\system32\Normaliz.dll (6.0.5441.0)
C:\WINDOWS\system32\WINTRUST.dll (5.131.2600.6285)
C:\WINDOWS\system32\IMAGEHLP.dll (5.1.2600.6198)
C:\WINDOWS\system32\WLDAP32.dll (5.1.2600.5512)
C:\WINDOWS\system32\IPHLPAPI.DLL (5.1.2600.5512)
C:\WINDOWS\TOBITCLT.dll (11.0.128.0)
C:\WINDOWS\system32\MSIMG32.dll (5.1.2600.5512)
C:\WINDOWS\system32\WINSPOOL.DRV (5.1.2600.5512)
C:\WINDOWS\system32\oledlg.dll (5.1.2600.5512)
C:\WINDOWS\system32\IMM32.DLL (5.1.2600.5512)
C:\WINDOWS\system32\uxtheme.dll (6.0.2900.5512)
C:\WINDOWS\system32\MSCTF.dll (5.1.2600.5512)
C:\WINDOWS\system32\msctfime.ime (5.1.2600.5512)
C:\WINDOWS\system32\appHelp.dll (5.1.2600.5512)
C:\WINDOWS\system32\CLBCATQ.DLL (2001.12.4414.700)
C:\WINDOWS\system32\COMRes.dll (2001.12.4414.700)
C:\WINDOWS\System32\cscui.dll (5.1.2600.5512)
C:\WINDOWS\System32\CSCDLL.dll (5.1.2600.5512)
C:\WINDOWS\system32\SETUPAPI.dll (5.1.2600.5512)
C:\WINDOWS\system32\RICHED32.DLL (5.1.2600.0)
C:\WINDOWS\system32\RICHED20.dll (5.30.23.1230)
C:\WINDOWS\system32\DNSAPI.dll (5.1.2600.6089)
C:\WINDOWS\System32\winrnr.dll (5.1.2600.5512)
C:\WINDOWS\system32\hnetcfg.dll (5.1.2600.5512)
C:\WINDOWS\System32\wshtcpip.dll (5.1.2600.5512)
C:\WINDOWS\system32\kerberos.dll (5.1.2600.6059)
C:\WINDOWS\system32\cryptdll.dll (5.1.2600.5512)
C:\WINDOWS\system32\mshtml.dll (8.0.6001.23487)
C:\WINDOWS\system32\msls31.dll (3.10.349.0)
C:\WINDOWS\system32\PSAPI.DLL (5.1.2600.5512)
C:\WINDOWS\system32\mlang.dll (6.0.2900.5512)
C:\WINDOWS\system32\msimtf.dll (5.1.2600.5512)
C:\WINDOWS\system32\ieframe.dll (8.0.6001.23486)
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.22791_x-ww_c8dff154\GDIPLUS.DLL (5.2.6002.22791)
C:\WINDOWS\system32\xpsp2res.dll (5.1.2600.5512)
C:\WINDOWS\system32\SXS.DLL (5.1.2600.5512)
C:\PROGRA~1\TOBITI~1\aspell.dll (8.1.0.100)
C:\WINDOWS\system32\d3d8.dll (5.3.2600.5512)
C:\WINDOWS\system32\d3d8thk.dll (5.3.2600.5512)
C:\WINDOWS\system32\jscript.dll (5.8.6001.23141)
C:\WINDOWS\system32\ddraw.dll (5.3.2600.5512)
C:\WINDOWS\system32\DCIMAN32.dll (5.1.2600.5512)
C:\WINDOWS\system32\RASAPI32.dll (5.1.2600.5512)
C:\WINDOWS\system32\rasman.dll (5.1.2600.5512)
C:\WINDOWS\system32\TAPI32.dll (5.1.2600.5512)
C:\WINDOWS\system32\rtutils.dll (5.1.2600.5512)
C:\WINDOWS\system32\USERENV.dll (5.1.2600.5512)
C:\WINDOWS\system32\msv1_0.dll (5.1.2600.5876)
C:\WINDOWS\system32\sensapi.dll (5.1.2600.5512)
C:\WINDOWS\system32\rasadhlp.dll (5.1.2600.5512)
C:\WINDOWS\system32\schannel.dll (5.1.2600.6239)
C:\WINDOWS\system32\ImgUtil.dll (8.0.6001.18702)
C:\WINDOWS\system32\pngfilt.dll (8.0.6001.18702)
C:\WINDOWS\system32\rsaenh.dll (5.1.2600.5507)
C:\WINDOWS\system32\dssenh.dll (5.1.2600.5507)
C:\WINDOWS\system32\cryptnet.dll (5.131.2600.5512)
C:\WINDOWS\system32\WINHTTP.dll (5.1.2600.6175)
3FF196B5 (mshtml): (filename not available): DllGetClassObject
3FF19692 (mshtml): (filename not available): DllGetClassObject
3FF1BB64 (mshtml): (filename not available): DllGetClassObject
3FF1BB33 (mshtml): (filename not available): DllGetClassObject
3FEF7AD3 (mshtml): (filename not available): (function-name not available)
3FF00368 (mshtml): (filename not available): (function-name not available)
3FF1CCD0 (mshtml): (filename not available): DllGetClassObject
3FF13E7F (mshtml): (filename not available): DllGetClassObject
3FF2758D (mshtml): (filename not available): DllGetClassObject
3FF27616 (mshtml): (filename not available): DllGetClassObject
3FF9A7EA (mshtml): (filename not available): DllGetClassObject
3FF00764 (mshtml): (filename not available): (function-name not available)
7C80B729 (kernel32): (filename not available): GetModuleFileNameA
Is anyone able to offer some assistance on this matter.
Thank you in advance
Robert Thompson
TMS Ship Management